FAQ

• How can I book a hot air balloon tour?

You can book directly through our website or by contacting us via phone or WhatsApp. Early booking is recommended as hot air balloon tours fill up quickly.

• What happens if the balloon tour is cancelled?

If the weather conditions are not suitable, the balloon tour may be cancelled. In such cases, you will receive a full refund or can reschedule for another available day.

• Do you provide airport transfers?

Yes, we offer round-trip airport transfers from both Nevşehir and Kayseri airports. Just send us your flight details and we’ll handle the rest.

• What do your regional tours include?

We offer guided tours such as the Red Tour, Green Tour, and Blue Tour. These cover top attractions like Göreme Open-Air Museum, Derinkuyu Underground City, Ihlara Valley, Uçhisar Castle, and more.

• Can I join the tours alone?

Absolutely! Solo travelers are always welcome. We organize your accommodation and transfers accordingly.

• How many days should I stay in Cappadocia?

We recommend staying 2 to 3 days to fully enjoy the hot air balloon ride and local tours. For longer stays, we offer customized programs.

• Can children join the tours?

Yes. However, for safety reasons, children must be at least 6 years old to join balloon rides. There are no age limits for other tours, and we offer family-friendly options.

• What’s included in the tour price?

Depending on the package, it generally includes:

• Hotel accommodation
• Breakfast
• Guided regional tours
• Airport transfers
• Travel insurance
• What is your cancellation policy?

Cancellations made 5 days before the tour date are fully refundable. For later cancellations, hotel or service fees may apply.

• Can I create a custom tour plan?

Of course! At BASUKA TRAVEL, we offer fully customized tour programs. You can mix and match activities like balloon rides, hiking, ATV safaris and more.